See a messy enquiry become a clear handoff.

Choose a fictional plumbing scenario and follow the approved reply, qualification questions and human handoff.

  • No diagnosis, price or appointment promise
  • Danger language stops the normal workflow
  • No names, emails or messages are stored
EnquiryReplyQualificationHandoff
Fictional customer messageBoiler pressure dropping
My boiler pressure keeps dropping and we have no heating. I’m in M20. Can someone come today?
QuoteRelayThanks for your enquiry. This is QuoteRelay helping the heating team collect the details needed for a callback. I’ll ask a few practical questions, but I can’t diagnose the fault, quote a price or promise an appointment.