See a messy enquiry become a clear handoff.

Choose a fictional plumbing scenario and follow the approved reply, qualification questions and human handoff.

  • No diagnosis, price or appointment promise
  • Danger language stops the normal workflow
  • No names, emails or messages are stored
EnquiryReplyQualificationHandoff
Fictional customer messageBoiler quote outside the service area
I’d like a quote for a replacement boiler. The property is in L18 and afternoons are best.
QuoteRelayThanks for your enquiry. This is QuoteRelay helping the heating team collect the details needed for a callback. I can record your request, but I can’t confirm that the location is covered or promise an appointment.