See a real-world enquiry become a clear handoff.

Choose a fictional plumbing & heating scenario and follow the approved reply, qualification questions and human handoff.

  • No advice, diagnosis, price or appointment promise
  • Safety or judgement calls stop the normal workflow
  • No names, emails or messages are stored
EnquiryReplyQualificationHandoff
Fictional customer messagePotentially dangerous wording
There’s a strong smell near the boiler and I’m worried something is wrong. What should I do?